Results-driven technical professional with an eclectic background in customer success, operations, sales, technology integration, business analysis, and project management, with extensive experience in K-12 education, focused on providing complete personalized technology solutions that transform businesses. Expertise in building and cultivating relationships from Senior Leadership to End Users while ensuring key metrics are met and leading to sustained success.
Core competencies: Client Focused Relationship Manager; Superior Customer Support & Training; Technology Plan Development & Implementation; Executive & Cross-Functional Collaboration; Event Coordination & Presentation Delivery; Sales; Analysis & Reporting; Process Development & Improvement; Solutions Directed Business Analyst; Effective Project Management; Successful Proposal & Grant Submission; Consultative Selling of Technology Solutions; Prospecting & Relationship Management; Customer Tracking, Sales Analysis & Reporting; Managing Pipelines & Forecasts; SaaS Verification & Validation
Specialties: customer success, project management, business analysis, verification & validation, sales, technology, operations, education, account management, software integration, relationship building, presentations to C-level and large audiences
